1
AI tool in use at FINRA
FINRA uses 1 AI tool: Sierra (Customer Service Automation). Sierra lists FINRA as a customer on its own website.Latest check Oct 9, 2026: 1 of 1 tool checked, from 1 public source.
- Industry
- Government & GovTech
- Website
- finra.org
- AI tools in use
- 1Median for the 65 Government & GovTech companies on usedby: 1
- Latest check
- October 9, 20261 of 1 tool checked so far
Every AI tool at FINRA
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Category | First public proof | Proof | Source |
|---|---|---|---|---|
Sierra | Customer Service Automation | On or before Apr 2026 | sierra.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
FINRA compared to other companies in Government & GovTech
FINRA uses 1 AI tool. The median among the 65 Government & GovTech companies on usedby is 1. None of its 64 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
65 Government & GovTech companies on usedby, by number of AI tools
- 57 companies with 1 tool
- 3 companies with 2 tools
- 2 companies with 3 tools
- 3 companies with 4 tools
Questions about AI at FINRA
What AI tools does FINRA use?
FINRA uses 1 AI tool: Sierra. None is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Which AI tool do Government & GovTech companies use most?
Jotform is the most used AI tool among the 65 Government & GovTech companies on usedby: 6 of them use it. See who uses Jotform.
How does FINRA compare to other Government & GovTech companies?
FINRA uses 1 AI tool. The median among the 65 Government & GovTech companies on usedby is 1, and 0 of its 64 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools FINRA uses?
Each tool is linked to a public page that names FINRA: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find FINRA, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.

