What AI does Serko use?
Serko uses one AI tool on usedby: New Relic. A published story, quote or press release confirms it. The tool links to the public page that names Serko.
What Serko says about New Relic
Quotes and figures as the vendors and Serko published them, each tied to its saved source page. usedby does not measure the result.
On New RelicWe measure downtime in minutes now, not hours. We've had to change the axis on our reporting charts because the improvement is so dramatic you can't see the current data on the year-on-year scale.
Questions about AI at Serko
What AI tools does Serko use?
Serko uses 1 AI tool (1 confirmed): New Relic.
Does Serko use New Relic?
Yes. New Relic: confirmed by a published case study, quote or press release.
Which AI tools are confirmed at Serko?
One: New Relic. Each one has a published case study, a named quote or a press release.
What do confirmed, observed and signal mean?
Confirmed: a case study, a named quote or a press release. Observed: the vendor shows Serko on its own pages, for example a logo wall. Signal: a job post shows Serko’s employees use the tool, the weakest proof. Every level counts, and each line shows its level.
How current is this page?
The most recent check was on November 13, 2026. 1 of the 1 line have been checked so far, from 2 public sources.
How does usedby know which AI tools Serko uses?
Each tool is linked to a public page that names Serko: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Serko, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.
Where this data comes from
One proof level
Cite this page
UsedBy.ai (2026). What AI does Serko use? 1 tool. Retrieved from https://www.usedby.ai/companies/serko, latest check November 13, 2026.