3
AI tools in use at UPMC
UPMC uses 3 AI tools: Abridge (Clinical Documentation AI), CallMiner (Customer Service Automation), and Viz.ai (Medical Imaging AI). 3 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 3 tools checked, from 5 public sources.
- Industry
- Hospitals & Care Providers
- Website
- upmc.com
- AI tools in use
- 3Median for the 61 Hospitals & Care Providers companies on usedby: 1
- Latest check
- October 8, 20263 of 3 tools checked so far
Every AI tool at UPMC
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Abridge | Clinical Documentation AI | — | abridge.com | |
 CallMiner | Customer Service Automation | — | callminer.com | |
 Viz.ai | Medical Imaging AI | — | viz.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
UPMC compared to other Hospitals & Care Providers companies
UPMC uses 3 AI tools. The median among the 61 Hospitals & Care Providers companies on usedby is 1. 50 of its 60 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
61 Hospitals & Care Providers companies on usedby, by number of AI tools
- 40 companies with 1 tool
- 10 companies with 2 tools
- 7 companies with 3 tools
- 3 companies with 4 tools
- 0 companies with 5 tools
- 0 companies with 6 tools
- 1 company with 7 tools
What its peers use that UPMC does not
Questions about AI at UPMC
What AI tools does UPMC use?
UPMC uses 3 AI tools: Abridge, CallMiner, and Viz.ai. 3 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does UPMC use Abridge?
Yes. A published story, quote or press release confirms it (captured Oct 7, 2026). Abridge is the most used AI tool among the 61 Hospitals & Care Providers companies on usedby: 26 of them use it. See who uses Abridge.
How does UPMC compare to other Hospitals & Care Providers companies?
UPMC uses 3 AI tools. The median among the 61 Hospitals & Care Providers companies on usedby is 1, and 50 of its 60 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools UPMC uses?
Each tool is linked to a public page that names UPMC: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find UPMC, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.