Elastic Cloud vs Neon: who uses which
Customers, public proof and the companies that use both.
On usedby, 11 companies use Elastic Cloud and 33 use Neon. 1 company uses both, including Inkeep. Neon leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Nov 13, 2026: 44 of 44 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Elastic Cloud, Neon, or both
Every company with a public proof for at least one of the two tools.
10
listed for Elastic Cloud only
1
company uses both
32
listed for Neon only
On usedby, 10 companies are listed for Elastic Cloud only, 32 are listed for Neon only and 1 uses both, out of the 43 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Elastic Cloud | First public proof, Neon |
|---|---|---|
Inkeep | On or before Nov 2026 | On or before Nov 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Elastic Cloud, Neon or both: a share of the companies on usedby, not of the market.
Listed for Elastic Cloud onlyBothListed for Neon only
More common with Neon
- DevTools & Infrastructure8 of the 9 DevTools & Infrastructure companies on usedby that use either tool use Neon.
- Artificial Intelligence4 of the 5 Artificial Intelligence companies on usedby that use either tool use Neon, 1 of them alongside Elastic Cloud.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Elastic Cloud, 0 of 5; Neon, 3 of 5. Missing facts remain unverified, not absent features.
Elastic Cloud
NeonWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Elastic Cloud

Sovren increased customer adoption by over 2000%
Sovren
Vendor case study, elastic.co, captured Nov 12, 2026
Neon
No reviewed story for Neon yet.
Questions about Elastic Cloud and Neon
Which is used more, Elastic Cloud or Neon?
Neon has more customers on usedby: 33 against 11 for Elastic Cloud.
Do companies use both Elastic Cloud and Neon?
Yes. 1 company uses both on usedby, including Inkeep.
Who uses Elastic Cloud?
11 companies on usedby, each with the public page that shows it. See who uses Elastic Cloud.
Who uses Neon?
33 companies on usedby, each with the public page that shows it. See who uses Neon.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.
