Elastic Cloud vs Pinecone: who uses which
Customers, public proof and the companies that use both.
On usedby, 13 companies use Elastic Cloud and 59 use Pinecone. 1 company uses both, including Inkeep. Pinecone leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Nov 13, 2026: 71 of 72 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Elastic Cloud, Pinecone, or both
Every company with a public proof for at least one of the two tools.
12
listed for Elastic Cloud only
1
company uses both
58
listed for Pinecone only
On usedby, 12 companies are listed for Elastic Cloud only, 58 are listed for Pinecone only and 1 uses both, out of the 71 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
No new public customer listing since tracking started on October 8, 2026.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Elastic Cloud | First public proof, Pinecone |
|---|---|---|
Inkeep | On or before Nov 2026 | On or before Oct 2024 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Elastic Cloud, Pinecone or both: a share of the companies on usedby, not of the market.
Listed for Elastic Cloud onlyBothListed for Pinecone only
More common with Pinecone
- Artificial Intelligence16 of the 17 Artificial Intelligence companies on usedby that use either tool use Pinecone, 1 of them alongside Elastic Cloud.
- DevTools & Infrastructure4 of the 5 DevTools & Infrastructure companies on usedby that use either tool use Pinecone.
- Sales Tech & CRM4 of the 5 Sales Tech & CRM companies on usedby that use either tool use Pinecone.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Elastic Cloud, 0 of 6; Pinecone, 4 of 6. Missing facts remain unverified, not absent features.
Elastic Cloud
PineconeWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Elastic Cloud

Sovren increased customer adoption by over 2000%
Sovren
Vendor case study, elastic.co, captured Nov 12, 2026

How Tinder uses Elastic Cloud
Tinder
Vendor case study, elastic.co, captured Nov 13, 2026
Pinecone

CustomGPT.ai grew to over 10,000 paying customers
CustomGPT.ai
Vendor case study, pinecone.io, captured Nov 11, 2026

Since the transition, Gong's team has experienced a remarkable 10x reduction in costs.
Gong
Vendor case study, pinecone.io, captured Nov 11, 2026
Questions about Elastic Cloud and Pinecone
Which is used more, Elastic Cloud or Pinecone?
Pinecone has more customers on usedby: 59 against 13 for Elastic Cloud.
Do companies use both Elastic Cloud and Pinecone?
Yes. 1 company uses both on usedby, including Inkeep.
Who uses Elastic Cloud?
13 companies on usedby, each with the public page that shows it. See who uses Elastic Cloud.
Who uses Pinecone?
59 companies on usedby, each with the public page that shows it. See who uses Pinecone.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.
