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over 2 hours a day

“The daily algorithm spits out 80-90% of the schedule for us, which saves us over 2 hours a day in scheduling.”

Tal como se publicó en assembled.com. Capturado por usedby el 8 oct 2026.

Qué pasó

GoFundMe uses Assembled for workforce management, generating forecasts from its Zendesk data and automated schedules that balance email and chat coverage with project time and meetings. Queue mapping lets it forecast and staff its specializations separately.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Assembled y de GoFundMe, no nuestras.

  • 80-90%“GoFundMe uses sophisticated scheduling algorithms automate 80-90% of their time spent scheduling.”
  • >90%“Assembled's fully automated forecasts regularly achieve >90% weekly accuracy across email and chat channels.”
  • over 100“With Assembled, GoFundMe was able to scale the team to over 100 team members while maintaining sub-hour response time to customers.”

Assembled integrates with Zendesk and generates sophisticated forecasts for GoFundMe that regularly achieve within 10% weekly accuracy. With these forecasts, GoFundMe uses Assembled's sophisticated scheduling algorithms to generate schedules that balance their email and chat needs alongside project time and meetings for the team.

De la página. assembled.com, capturada el 8 oct 2026

The daily algorithm spits out 80-90% of the schedule for us, which saves us over 2 hours a day in scheduling. Every day it’s tangible savings.

Morgan Wood, VP of Customer Operations, GoFundMe. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: over 2 hours a dayVerificadoImpresa palabra por palabra en la página, cerca del nombre de GoFundMe.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de GoFundMe.
  • GoFundMe usa AssembledVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

5%“Organizers raised 5% more in donations”GoFundMe usa Sierra. Otra herramienta en GoFundMe30%“30% of total contacts handled by AI, with only 10% of that group ever handed off to a human”Arbiter Sports usa Assembled. Otro cliente de Assembled40%“the team was able to reduce average chat wait time by 40%”Autodesk usa Assembled. Otro cliente de Assembled