Ir al contenido principal
usedby
Herramientas, empresas

Cómo usa Mercari Moveworks

94%

“the vast majority of employees — 94% — reach out to the Assistant first when they have questions”

Tal como se publicó en moveworks.com. Capturado por usedby el 8 oct 2026.

Qué pasó

Mercari US uses the Moveworks AI Assistant in Slack to resolve employees' IT issues such as password resets, email group edits, device troubleshooting and software provisioning. This lets the IT team handle growth without adding support staff.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Moveworks y de Mercari, no nuestras.

  • 74%“Today, the agentic AI Assistant handles over 74% of issues completely autonomously.”

Today, the agentic AI Assistant handles over 74% of issues completely autonomously. Moveworks' machine learning approach enables the Assistant to continuously deepen its knowledge of Mercari's IT environment, resolving more and more issues without intervention from the service desk.

De la página. moveworks.com, capturada el 8 oct 2026

Choosing Moveworks was a no-brainer. It's incredible that the AI handles the majority of employee requests so seamlessly, allowing us to focus on growth.

Alex Rust, Engineering Manager, Mercari. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: 94%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Mercari.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Mercari.
  • Mercari usa MoveworksVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

25,000“More than 25,000 employees — representing 72% of the total workforce — are now leveraging AI to find information across business applications”AkzoNobel usa Moveworks. Otro cliente de Moveworks85%“Key improvements include 85% approval time reduction - from three days to 30 minutes”Ciena usa Moveworks. Otro cliente de Moveworks$1.5M“Databricks avoided approximately $1.5M in staffing costs”Databricks usa Moveworks. Otro cliente de Moveworks