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Herramientas, empresas

Cómo usa Spordle Forethought

142%

“Three months after implementation deflected tickets equated to 142% ROI.”

Tal como se publicó en forethought.ai. Capturado por usedby el 3 oct 2026.

Qué pasó

Spordle uses Forethought Solve as the chat widget on its sports management platform to answer customer questions automatically in both French and English. It also uses Workflow Builder to create automated workflows that detect customer intent for self-service.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Forethought y de Spordle, no nuestras.

  • 86%“Since March 1, 2023, Spordle has deflected 21,000 chat inquiries, with an 86% self-serve rate.”
  • 600“Within the first week after implementation, over 600 tickets were instantly resolved through the chat widget.”

Since March 1, 2023, Spordle has deflected 21,000 chat inquiries, with an 86% self-serve rate. Within the first week after implementation, over 600 tickets were instantly resolved through the chat widget. Three months after implementation deflected tickets equated to 142% ROI.

De la página. forethought.ai, capturada el 3 oct 2026

The addition of Forethought has drastically increased case resolutions. We don’t need to put the exact sentence in the workflow anymore, Forethought’s AI Agent offers up better, more accurate answers.

Kim Thomas, Business Analyst at Spordle, Spordle. Fuente, capturada el 3 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 3 oct 2026.

  • La cifra: 142%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Spordle.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Spordle.
  • Spordle usa ForethoughtVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 5 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

+60%“Deflection now holds steady at +60% and it hasn’t dropped.”ActiveCampaign usa Forethought. Otro cliente de Forethought$76,000“deflection rates rose 28% with a savings of $76,000”Cotopaxi usa Forethought. Otro cliente de Forethought3.9x“In just 11 months, they automated 316,000 ticket actions for $90,000 at a 3.9x ROI.”Fetch usa Forethought. Otro cliente de Forethought