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days to minutes

“Processing time reduced from days to minutes”

As published on taktile.com. Checked by usedby on Oct 19, 2026.

What happened

Allianz Partners uses Taktile to run a sequence of AI agents that classify documents, extract invoice data, map treatments to coverage and assess health claims, with human experts reviewing flagged cases. The workflow is being expanded across its full claims portfolio.

Summary written by usedby from the source page, in English. The figures are those of Taktile and Allianz, not ours.

  • 30%“30% increase in straight-through processing of claims”
  • 4–6%“4–6% improvement in adjudication quality on selective claims journeys”
  • 60+“Allianz Partners also onboarded 60+ subject matter experts onto Taktile”

Claims that previously took days to process now move through the pipeline in minutes, freeing specialists from repetitive data validation and allowing them to focus on the complex, high-stakes cases that require expert judgment.

From the page. taktile.com

Taktile gave us the tools to purposefully build AI into the core of our health claims operations. We’ve gone from a manual, time-consuming process to an agentic workflow that’s already delivering massive value globally.

Pieter Viljoen, Chief Data & AI Officer at Allianz Partners. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: days to minutesCheckedPrinted word for word on the page, near the name of Allianz.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Allianz.
  • Allianz uses TaktileCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

80%“achieving an 80% opt-in rate and measurable ROI through timely, relevant messaging across customer journeys”Allianz uses Insider One. Another tool at Allianz75%“+75% relative improvement in inbound sales conversion (9.84% → 17.26%)”Oncourse Home Solutions uses Sanas. Same industry: Insurance & InsurTech3X“Generali achieved 3X more leads and cut eKYC drop-offs by 17%”Generali uses Insider One. Same industry: Insurance & InsurTech