The use case: how Anker deploys Retell AI
Anker uses Retell AI voice agents to handle real Tier-1 post-sales customer support calls in the U.S. and U.K., such as order tracking, warranty checks and troubleshooting, as well as out-of-office inquiries.
More reported results
Figures published in Retell AI’s case study. They are not independently measured by usedby.
Customer NPS: 63
The agents have minimal latency while achieving 95%+ speech recognition accuracy across English markets.
Retell AI users in Consumer Goods
Companies in the same sector, with public evidence.
See all Retell AI customers
Go straight to the source
Based on Retell AI’s published case study. We check the public evidence; the results are reported by the vendor.
retellai.com- Last checked
- Oct 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 80.4%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Anker.
- Anker uses Retell AIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
The AI agent was deployed to handle real customer calls in the U.S. and U.K., covering post-sales support and out-of-office inquiries.