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How Assort Health uses Cartesia

-63%

“Operational costs -63%”

As published on cartesia.ai, January 2025. Captured by usedby on Oct 8, 2026.

What happened

Assort Health uses Cartesia's Sonic voice model to power AI phone agents for healthcare practices. The agents handle routine scheduling and logistics calls from patients, offloading them from clinic staff.

Summary written by usedby from the source page, in English. The figures are those of Cartesia and Assort Health, not ours.

  • 90ms“Low Latency: Sonic achieves a time-to-first-audio of 90ms, ensuring quick responses that enhance patient satisfaction.”
  • 5 million“Their industry-leading specialty-specific AI agents have facilitated over 5 million patient interactions, serving more than 140 clinics across the country.”
  • 215,000“Beyond just providing best-in-class voice AI, the Cartesia team has been a true partner in helping us transform 24/7 patient support for over 215,000 patients.”

We’re thrilled to partner with Cartesia - their technology has dramatically improved the accuracy and reliability of our call center agents.

From the page. cartesia.ai, captured Oct 8, 2026

We’re thrilled to partner with Cartesia - their technology has dramatically improved the accuracy and reliability of our call center agents.

Jeffrey Liu, Founder and co-CEO, Assort Health. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: -63%CheckedPrinted word for word on the page, near the name of Assort Health.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Assort Health.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Assort Health uses CartesiaCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

90%“Assort Health's customers can use AI to handle 90% of inbound calls”Assort Health uses LiveKit. Another tool at Assort Health97%“97% faster resolutions and nearly 2x CSAT scores achieved for customers”Lorikeet uses Cartesia. Another customer of Cartesia2-3x“Cartesia’s Time-to-First-Audio (TTFA) is 2-3x faster than the next best provider on Retell’s platform.”Retell uses Cartesia. Another customer of Cartesia