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50%

“50% reduction in paid search spend improved the banks revenue margin by roughly 30%”

As published on thoughtspot.com. Checked by usedby on Oct 9, 2026.

What happened

Austin Capital Bank uses ThoughtSpot as a self-service analytics layer on top of its Snowflake environment, so business users of varying technical skill can search data and monitor Liveboards for paid search, conversions, spend, and financials without relying on the data analytics team.

Summary written by usedby from the source page, in English. The figures are those of ThoughtSpot and Austin Capital Bank, not ours.

  • 15%“Drill-down insights delivered by ThoughtSpot helped Austin Capital Bank conduct an extensive analysis of their paid search, which enabled the bank to optimize spend and improve retention by 15%”
  • 25+“Faster adoption of ThoughtSpot with 25+ users, 80% to 90% of whom are management, who actively use the solution each month”

Drill-down insights delivered by ThoughtSpot helped Austin Capital Bank conduct an extensive analysis of their paid search, which enabled the bank to optimize spend and improve retention by 15%

From the page. thoughtspot.com

Data can only work for an organization if the analytics is democratized; I wanted to build a data culture where people could fearlessly create charts and visualization, the only caveat being that they knew the data well enough

Ian Bass, Head of Data Analytics, Austin Capital Bank. Source

Data is only as good as what you make of it. We wanted to leverage its infinite potential as a growth driver by ensuring all stakeholders could maximize its decision-making potential.

Ian Bass, Head of Data Analytics, Austin Capital Bank. Source, captured Oct 5, 2026

What the story claims, and what we checked

What we compared with the page.

  • The figure: 50%CheckedPrinted word for word on the page, near the name of Austin Capital Bank.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Austin Capital Bank.
  • Austin Capital Bank uses ThoughtSpotCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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