The use case: how Benevity deploys New Relic
Benevity uses New Relic application performance monitoring, infrastructure monitoring, alerts and dashboards to monitor its corporate purpose platform across the full technology stack. Engineering and SRE teams use it to detect and resolve issues quickly, especially during peak giving periods, and to track MTTD and MTTR.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Since deploying New Relic, Benevity’s engineering teams have reduced MTTD from 15 minutes to less than five minutes and MTTR from 90 minutes to less than 30 minutes
Without New Relic, it would have been impossible for Benevity to scale from a $20 million Giving Tuesday to a $120 million Giving Tuesday.
On Giving Tuesday 2022, Benevity facilitated $122 million in donations to more than 50,000 unique causes.
In the customer’s words
Uptime doesn’t just make a difference for Benevity; it makes a difference for our hundreds of customers and the hundreds of thousands of nonprofit organizations we support on a daily basis. New Relic provides Benevity with the technology we need to scale successfully, ensuring we can resolve issues proactively and maintain reliability even during our most intense periods of demand.Other AI tools used by Benevity
Other public relationships recorded on usedby.
Explore Benevity’s AI stack
Other companies using New Relic
Customers across industries, with public evidence.
See all New Relic customers
Go straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 67%Checked
Printed word for word on the page, near the name of Benevity.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Benevity.
- Benevity uses New RelicChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Since deploying New Relic, Benevity’s engineering teams have reduced MTTD from 15 minutes to less than five minutes and MTTR from 90 minutes to less than 30 minutes—allowing them to focus energies on shipping new features and projects instead of constantly putting out fires.