Skip to main content
usedby
Search tools, companies

How Catholic Health uses Notable

$350,000

“Catholic Health is on track to save $350,000 a year in agent costs”

As published on notablehealth.com, May 2026. Captured by usedby on Oct 8, 2026.

What happened

Catholic Health replaced its outdated IVR for the MyChart Helpdesk with a Notable Voice AI agent that answers all calls. It handles routine tasks like password resets and username retrieval and transfers complex issues to a live agent.

Summary written by usedby from the source page, in English. The figures are those of Notable and Catholic Health, not ours.

  • 57%“Call containment rates improved dramatically, rising from 30% to 57%”
  • 50%“resulting in a 50% reduction in outsourced call center volume”
  • 25,000“The new system has already managed over 25,000 calls”

With these improvements, Catholic Health is on track to save $350,000 a year in agent costs while gaining complete control over call flows and performance metrics.

From the page. notablehealth.com, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: $350,000CheckedPrinted word for word on the page, near the name of Catholic Health.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Catholic Health.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Catholic Health uses NotableCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

20%“134 additional completed telehealth encounters (20% increase)”Marshall Health Network uses Notable. Another customer of Notable537 hours“537 hours saved for registration staff over 6 weeks”Montage Health uses Notable. Another customer of Notable78%“78% touchless registrations”Austin Regional Clinic uses Notable. Another customer of Notable