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How ClickUp uses Hex

$1M

“resulting in savings of over $1M for the company”

As published on hex.tech, February 2026. Checked by usedby on Oct 9, 2026.

What happened

ClickUp's data team built a multi-dimensional churn prediction data app in Hex so marketing, lifecycle and customer success teams can explore churn predictions, dig into segments and build targeted engagement strategies. It replaced high-level BI dashboards that lacked the depth business teams needed.

Summary written by usedby from the source page, in English. The figures are those of Hex and ClickUp, not ours.

The custom data app empowered multiple go-to-market teams to identify strategies for reducing churn, resulting in savings of over $1M for the company.

From the page. hex.tech

Hex lets us go from an ad-hoc analysis to a published data app with just a few clicks.

Sai Srigiriaju, Head of Growth Strategy & Ops at ClickUp. Source, captured Oct 6, 2026

What the story claims, and what we checked

What we compared with the page.

  • The figure: $1MCheckedPrinted word for word on the page, near the name of ClickUp.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of ClickUp.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • ClickUp uses HexCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

25%“Just one week into deploying Maven, rep solves per hour increased 25%.”ClickUp uses Maven AGI. Another tool at ClickUp60%“Reduce domain launch time by 60%, from two and a half weeks down to five days”Chime uses Hex. Another customer of Hex300%“A 300% increase in user activation rates after crafting the definition of an active user built in Hex”Clay uses Hex. Another customer of Hex