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CortlandwithFunnel

How Cortland uses Funnel

ConfirmedVendor case study · Checked Oct 27, 2026
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The use case: how Cortland deploys Funnel

Cortland, an owner-operator of apartment communities, uses Funnel's CRM, AI assistant, online leasing, fraud prevention and ResApp to automate renter communication across the leasing journey, from inquiry through application. The AI assistant handles prospect questions and tour scheduling around the clock, while a centralized team follows up with leads.

In the customer’s words

I am very happy that we brought on Funnel. It has been a huge change just from a transparency side, especially when it comes to customer management.
Bri Bocker, Director, Marketing Technology, Cortland — Source

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Go straight to the source

Based on Funnel’s published case study. We check the public evidence; the results are reported by the vendor.

funnelleasing.com
Last checked
Oct 27, 2026
funnelleasing.comCaptured Funnel case study about CortlandOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 69%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Cortland.

  • Cortland uses FunnelChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Funnel's AI workflows increased optionality for renters and after-hour tour scheduling for Cortland. With Funnel, 69% of tours scheduled with AI are scheduled after hours, delivering a fast, modern, ecommerce apartment shopping experience for renters.
From the page. funnelleasing.com