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How DBS uses TruefanAI

26,446

AI videos generated

As published on truefan.ai. Captured by usedby on Oct 4, 2026.

What happened

DBS sent customers personalized videos featuring their names and contextual messaging, using three different scripts for different stages of customer engagement. The videos were delivered via WhatsApp through the bank's agency partner.

Summary written by usedby from the source page, in English. The figures are those of TruefanAI and DBS, not ours.

Partnering with TrueFan AI, DBS launched a series of personalized video sent directly to customers, using their names and contextually aligned messaging.

From the page. truefan.ai, captured Oct 4, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 4, 2026.

  • The figure: 26,446CheckedThe figure is on the page; its label is our wording.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of DBS.
  • DBS uses TruefanAICheckedConfirmed line. Latest check across sources: Oct 4, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

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