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How Degussa Bank uses Celonis

ConfirmedVendor case study · Checked Nov 4, 2026
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The use case: how Degussa Bank deploys Celonis

Degussa Bank uses Celonis to link phone-order recordings to their securities orders across systems for regulatory compliance, and to evaluate internal processes to find automation gaps. They also use the Action Engine to generate control samples and to document and resolve issues directly in Celonis.

In the customer’s words

We were very surprised how quickly and easily you can get insights into your processes, and how easy it is to impress management with Celonis.
Group Lead Process Intelligence & Automation, Degussa Bank — Source

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Based on Celonis’s published case study. We check the public evidence; the results are reported by the vendor.

celonis.com
Last checked
Nov 4, 2026
celonis.comCaptured Celonis case study about Degussa BankOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 12%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Degussa Bank.

  • Degussa Bank uses CelonisChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

By connecting their systems to Celonis, Degussa Bank were able to quickly and easily identify which recordings belonged to which orders — something that was hard to do due to the lack of a unique identifier across different systems.
From the page. celonis.com