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How Delivery hero uses n8n

200 hours per month

“employees were locked out for a total of 200 hours per month less”

As published on n8n.io. Captured by usedby on Oct 7, 2026.

What happened

Delivery Hero uses a single n8n workflow to handle employee account recovery requests. The employee's manager approves the request, and automated API calls to Okta, Jira and Google systems then restore access.

Summary written by usedby from the source page, in English. The figures are those of n8n and Delivery hero, not ours.

  • 35 to 20 mins“the average time locked out dropped from 35 to 20 mins”
  • 5 hours“TIME TO DEPLOYMENT 5 hours”

With account recovery requests being handled automatically by n8n and managers doing the approval, the average time locked out dropped from 35 to 20 mins. This meant that employees were locked out for a total of 200 hours per month less.

From the page. n8n.io, captured Oct 7, 2026

We have seen drastic efficiency improvements since we started using n8n. It’s incredibly powerful, but also simple to use

Dennis Zahrt, Director of Global IT Service Delivery, Delivery hero. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: 200 hours per monthCheckedPrinted word for word on the page, near the name of Delivery hero.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Delivery hero.
  • The numbers in our summaryCheckedEach one is printed on the page.
  • Delivery hero uses n8nCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

52 seconds“Right now the whole workflow take around 52 seconds to create a whole presentation.”BeGlobal uses n8n. Another customer of n8n25 minutes“reach an 80% starting point in roughly 25 minutes”Field Aerospace uses n8n. Another customer of n8nunder 60 seconds“End to end execution typically completes in under 60 seconds.”Flow AI uses n8n. Another customer of n8n