The use case: how ElevenLabs deploys PostHog
ElevenLabs uses PostHog to segment users by persona from an onboarding survey and to track conversion and retention. It tests new features behind feature flags, and uses session replays and surveys to gather feedback. It also tracks launch traffic and sign-ups via UTM parameters.
In the customer’s words
We use basically everything in PostHog to understand more about our users and to plan new launchesOther AI tools used by ElevenLabs
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- Nov 12, 2026
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We watch session replays a lot whenever we roll out a new feature,” says Sam. “We also love how easy it is to launch a survey and throw a Calendly link in there, so users can book their customer interviews.