The use case: how Embrace Home Loans deploys Regal
Embrace Home Loans uses Regal's Branded Caller ID so that outbound calls from its loan officers to borrower leads display the company's brand and are not labeled as spam. This is meant to raise answer rates and help loan officers reach borrowers faster.
In the customer’s words
Regal.io not only stopped our calls from being marked spam, they helped establish trust with borrowers more quickly. With branded calling, our answer rates increased by 60%.Regal users in Banking & Mortgages
Companies in the same sector, with public evidence.
See all Regal customers
Go straight to the source
Based on Regal’s published case study. We check the public evidence; the results are reported by the vendor.
regal.ai- Last checked
- Oct 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 60%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Embrace Home Loans.
- Embrace Home Loans uses RegalChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Regal.io not only stopped calls from being labeled as spam, they helped establish trust with borrowers more quickly. With branded calling, borrowers answer more calls and are willing to talk more, allowing relationships to form faster