The use case: how Epsilon deploys H2O.ai
Epsilon built its "Accelerate" machine learning system on H2O-3 to replace a legacy SAS system for audience targeting. The system builds interpretable models at scale on terabyte-sized datasets to select lists of consumers likely to respond to direct mail offers.
More reported results
Figures published in H2O.ai’s case study. They are not independently measured by usedby.
The Accelerate system improved direct mail response rates by 3 to 5%
adding roughly 15,000 highly relevant customers to each marketing campaign
The platform now supports 8,000 campaigns annually
Epsilon's Abacus data cooperative builds over 100,000 machine learning models a year
In the customer’s words
In the environment of increasing privacy regulations, the tools Epsilon employs need to provide transparent list selection. H2O.ai help us meet this challenging and critical need.Other AI tools used by Epsilon
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Based on H2O.ai’s published case study. We check the public evidence; the results are reported by the vendor.
h2o.ai- Last checked
- Oct 24, 2026
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- The figure: $9.0MChecked
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The Accelerate system improved direct mail response rates by 3 to 5%, adding roughly 15,000 highly relevant customers to each marketing campaign. For one major gift and B2B retailer, a 1.10% response rate increase on a single campaign generated $9.0M in incremental revenue.


