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How Epsilon uses H2O.ai

ConfirmedVendor case study · Checked Oct 24, 2026
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The use case: how Epsilon deploys H2O.ai

Epsilon built its "Accelerate" machine learning system on H2O-3 to replace a legacy SAS system for audience targeting. The system builds interpretable models at scale on terabyte-sized datasets to select lists of consumers likely to respond to direct mail offers.

More reported results

Figures published in H2O.ai’s case study. They are not independently measured by usedby.

3 to 5%

The Accelerate system improved direct mail response rates by 3 to 5%

15,000

adding roughly 15,000 highly relevant customers to each marketing campaign

8,000

The platform now supports 8,000 campaigns annually

100,000

Epsilon's Abacus data cooperative builds over 100,000 machine learning models a year

In the customer’s words

In the environment of increasing privacy regulations, the tools Epsilon employs need to provide transparent list selection. H2O.ai help us meet this challenging and critical need.
Andrea Thornton, VP of Analytics, Epsilon — Source

Other AI tools used by Epsilon

Other public relationships recorded on usedby.

AWS BedrockObserved
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H2O.ai users in Marketing Tech

Companies in the same sector, with public evidence.

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More stories

Go straight to the source

Based on H2O.ai’s published case study. We check the public evidence; the results are reported by the vendor.

h2o.ai
Last checked
Oct 24, 2026
h2o.aiCaptured H2O.ai case study about EpsilonOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: $9.0MChecked

    Printed word for word on the page, near the name of Epsilon.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Epsilon.

  • The numbers in our summaryChecked

    Each one is printed on the page.

  • Epsilon uses H2O.aiChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

The Accelerate system improved direct mail response rates by 3 to 5%, adding roughly 15,000 highly relevant customers to each marketing campaign. For one major gift and B2B retailer, a 1.10% response rate increase on a single campaign generated $9.0M in incremental revenue.
From the page. h2o.ai