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How Excel London uses Jotform

94%

Reduction in manual emails

As published on jotform.com. Checked by usedby on Oct 11, 2026.

What happened

Excel London uses Jotform Enterprise's no-code form builder, conditional logic, automated workflows, PDF generation and integrations to centralize its data and processes. It automates multi-stage approvals and signatures, catering applications and reporting across departments.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Excel London, not ours.

Excel London lacked a single system of record for its data and processes. Departments often received the same information but stored it in different places, hindering collaboration and delaying workflows. Managing catering applications for a single event required more than 3,000 emails sent over a three-month period.

From the page. jotform.com

Instead of filling out a Word document, sending it for approval, receiving it back, putting it on DocuSign, dragging in 10 signature fields and waiting weeks for one person to respond, we can map out the entire process — including those requiring 11 stages of signatures — press a button, and it’s gone. The form comes back timestamped, and we get a nice, polished PDF at the end of the workflow delivered straight to our inbox. It’s ideal.

James Watts, Business Systems Analyst, Excel London. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 94%CheckedThe figure is on the page; its label is our wording.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Excel London.
  • Excel London uses JotformCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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