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How Fame uses DevRev

10+ hours

saved per user every week

As published on devrev.ai, August 2025. Checked by usedby on Oct 9, 2026.

What happened

FAME unified data from Zendesk, Jira, and SharePoint into a single searchable memory using DevRev's AirSync. Employees now query it through a conversational AI interface and can build agents that run workflows such as creating tickets and updating records.

Summary written by usedby from the source page, in English. The figures are those of DevRev and Fame, not ours.

  • ~40%“~40% faster ticket resolution when DevRev is used”
  • 75%“Up to 75% faster resolution in specific cases”

Since the rollout in June 2025, the data shows clear improvements in operational efficiency:

From the page. devrev.ai

What the story claims, and what we checked

What we compared with the page.

  • The figure: 10+ hoursCheckedThe figure is on the page; its label is our wording.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Fame.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Fame uses DevRevCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

4x“4x Faster issue resolution”ShemarooMe uses DevRev. Another customer of DevRev65.8%“65.8% of support questions resolved automatically”Deepdub uses DevRev. Another customer of DevRevSpintly uses DevRevAnother customer of DevRev