The use case: how Frends deploys GitBook
Frends rebuilt its product documentation from scratch on GitBook, using reusable content for a single source of truth and GitHub Sync to automate updates. It also relies on GitBook Assistant to answer user questions from the docs, so the docs can cover less ground.
In the customer’s words
We can write enough to make the AI understand the topic, and let the AI assistant fill any gaps. The documentation writing process turned from creating the perfect set of documentation to something closer to teaching the AI our product.Other AI tools used by Frends
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GitBook users in DevTools & Infrastructure
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Go straight to the source
Based on GitBook’s published case study. We check the public evidence; the results are reported by the vendor.
gitbook.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Frends.
- Frends uses GitBookChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Since switching to GitBook, one number stands out: page views dropped. Visitor counts stayed flat, but users were reaching the right content faster, with fewer clicks.