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How GiveCard uses Lorikeet

60,000

“Lorikeet answered about 60,000 calls from GiveCard cardholders”

As published on lorikeetcx.ai. Captured by usedby on Oct 8, 2026.

What happened

GiveCard, a mass-payout infrastructure provider, uses Lorikeet's AI agent to answer recipient phone calls during an emergency relief program. The head of product built the support workflows herself, and the agent identifies what each caller needs and routes them to the right support team.

Summary written by usedby from the source page, in English. The figures are those of Lorikeet and GiveCard, not ours.

  • 43 days“The shutdown lasted 43 days.”

GiveCard signed with Lorikeet on 31 October 2025 and went live on 3 November. "We actually built workflows specific for this event within two to three days, which was crazy," Sofia says.

From the page. lorikeetcx.ai, captured Oct 8, 2026

We actually built workflows specific for this event within two to three days, which was crazy.

Sofia Pedro, Head of Product, GiveCard. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 60,000CheckedPrinted word for word on the page, near the name of GiveCard.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of GiveCard.
  • GiveCard uses LorikeetCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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