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20 trackers

“Teams now efficiently manage over 20 trackers and 30 business intelligence dashboards”

As published on jotform.com. Checked by usedby on Oct 11, 2026.

What happened

Horatio, a customer experience outsourcing firm, replaced manual Excel-based data entry with Jotform to automate job applications, HR requests, and client operations. It uses conditional logic, Google Sheets integrations, and Jotform Workflows to collect data and route approvals.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Horatio, not ours.

Teams now efficiently manage over 20 trackers and 30 business intelligence dashboards, enabling faster task completion and more time for core business functions.

From the page. jotform.com

Doing one form for both options is much easier for the user instead of making 10 forms for different situations.

Jaime Lockward, Chief of Staff, Horatio. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 20 trackersCheckedPrinted word for word on the page, near the name of Horatio.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Horatio.
  • Horatio uses JotformCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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