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How Marshall Health Network uses Notable

20%

“134 additional completed telehealth encounters (20% increase)”

As published on notablehealth.com, September 2026. Captured by usedby on Oct 8, 2026.

What happened

Marshall Health Network uses Notable's AI scheduling platform so patients can book telehealth appointments online without calling, after screening for eligibility by state of residence and payer rules. The platform also centralizes registration, intake, and appointment confirmation and cancellation, and sends automated SMS and email reminders.

Summary written by usedby from the source page, in English. The figures are those of Notable and Marshall Health Network, not ours.

  • ~16%“~16% telehealth encounters are self-scheduled by patients”
  • 14“14 ambulatory locations implemented”
  • 658“658 encounters before self-scheduling implementation”
  • 792“792 encounters after implementation, including 125 self-scheduled appointments”

Telehealth usage increased in the first week and continued to grow as more sites adopted the platform.

From the page. notablehealth.com, captured Oct 8, 2026

The combination of self-scheduling, a unified platform, and our strong internal support transformed telehealth into one of our fastest-growing access channels. Patients now have an easier pathway into Marshall Health, and that is a huge win for our community,

Dr. Alfredo Morales, director of virtual care and telehealth for Marshall Health Network, Marshall Health Network. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 20%CheckedPrinted word for word on the page, near the name of Marshall Health Network.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Marshall Health Network.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Marshall Health Network uses NotableCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

537 hours“537 hours saved for registration staff over 6 weeks”Montage Health uses Notable. Another customer of Notable78%“78% touchless registrations”Austin Regional Clinic uses Notable. Another customer of Notable55%“CNE reports a 55% reduction in authorization-related write-offs”Care New England uses Notable. Another customer of Notable