The use case: how Medbelle deploys Synthflow
Medbelle uses Synthflow's AI voice assistant to handle inbound patient calls, answer frequently asked questions, qualify patient needs and book appointments in consultants' calendars, including outside office hours.
More reported results
Figures published in Synthflow’s case study. They are not independently measured by usedby.
30%
30% Reduction in No-show Rates
25%
25% Better Patient Satisfaction Scores
In the customer’s words
The AI assistant has dramatically improved how we manage our schedules. Our consultants can now focus on patient care without being bogged down by administrative tasks.Other companies using Synthflow
Customers across industries, with public evidence.
AizeeConfirmed
FreshworksConfirmed
Kleindienst GroupConfirmed
Niagara Region TransitConfirmed
Peak DemandConfirmed
SmartcatConfirmedGo straight to the source
Based on Synthflow’s published case study. We check the public evidence; the results are reported by the vendor.
synthflow.ai- Last checked
- Oct 10, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 60%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Medbelle.
- Medbelle uses SynthflowChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
By pre-qualifying patient needs accurately before scheduling, the AI assistant helped increase the number of qualified appointments.