The use case: how Mediacorp deploys New Relic
Mediacorp, Singapore's national media network, uses New Relic observability to monitor the performance of its mobile apps, web platforms and backend services. Engineers use it for real-time issue detection, troubleshooting and handling traffic surges during major live events.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Improved app stability thanks to a 99.5% crash-free rate, up from 97% prior to using New Relic in 2014.
Issues detected 24 hours in advance, preventing disruptions before they reach end users.
An increase in app ratings by at least 1 star, now averaging 4/5 across major app stores.
In the customer’s words
With New Relic, we’ve equipped our engineers, developers, and IT professionals with tools to monitor performance in real-time. This has led to faster anomaly detection, improved collaboration, and a more holistic approach to digital optimisation.Other companies using New Relic
Customers across industries, with public evidence.
See all New Relic customers
Go straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 2 hoursChecked
Printed word for word on the page, near the name of Mediacorp.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Mediacorp.
- Mediacorp uses New RelicChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Since adopting the New Relic observability platform, Mediacorp has built a robust digital ecosystem with over 10 products across 50+ platforms, most of which are instrumented with New Relic.