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15%

“a 15% increase in enterprise meetings booked”

As published on clay.com. Captured by usedby on Oct 5, 2026.

What happened

Merge uses Clay to enrich and categorize its Salesforce accounts with industry and suggested use cases, and runs an agent that monitors key enterprise accounts weekly for updates and drafts outreach for reps. It also uses Clay agents to analyze Gong call transcripts and usage data for customer health, and to source, score and follow up on marketing events.

Summary written by usedby from the source page, in English. The figures are those of Clay and Merge, not ours.

  • 20%“response rates climbed 20% because outreach was tailored from the first touch”
  • 10+ hours“SDRs got 10+ hours back every week”
  • 5 hours“saves the CS team 5 hours per week per rep”
  • 10%“retention and expansion rates have seen a significant 10% increase”

Tim built a separate Clay agent that follows over 1,500 enterprise accounts on a weekly cadence, scanning for new product launches, feature releases, partnerships, and organizational changes.

From the page. clay.com, captured Oct 5, 2026

Clay gives our lean team the intelligence and orchestration to be precise in how we approach every account.

Tim Bourcier, RevOps, Marketing Lead, Merge. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 15%CheckedPrinted word for word on the page, near the name of Merge.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Merge.
  • Merge uses ClayCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50%of production time savedMiro uses Runway. Same industry: DevTools & Infrastructure$7.23M“Those 124 meetings have generated $7.23M in pipeline”Stream uses Amplemarket. Same industry: DevTools & Infrastructure34%“ticket resolution time improved up to 34%”Notion uses Decagon. Same industry: DevTools & Infrastructure