How Montage Health uses Notable

Now, this process is consolidated through one message, which includes the appointment reminder and the digital registration, without the need for staff intervention

Closing care gaps provides better health for patients. Traditionally, we would have people combing through charts to find these things. That takes time. And that time has now been redirected. I could find both cost and efficiency savings there, improved charge capture, and a healthier patient. So that's a real triple threat. Love it as a CFO. Love it. My CEO loves it. We all love it.

We’ve increased patient and staff satisfaction at our medical group because of this project

From a front-line clinical perspective, it’s just magic and it just happens

I think our relationship with Notable has proven to have opportunities for efficiency built in

From a patient standpoint, that has been fantastic.

For myself, I think that it's great that Montage is working with vendors like Notable to help make things easier

Notable has helped in that aspect where we don't have to hire an FTE.

If you just cut the referral work from 14 days to three days, that's awesome

that would be more work for us

I would have to focus on and prioritize transcribing instead of making calls

For about 18 months, I was a Digital Health department of one

Grouped appointments is a game-changer for us because it creates a unified experience for patients: one entity contacting them, one place to review all their information, one single, cohesive message.