How Montage Health uses Notable
$2M
Annual gross value from revenue capture and cost
As published on notablehealth.com. Captured by usedby on Oct 8, 2026.
What happened
Montage Health uses Notable's AI platform alongside its Epic EHR to automate patient registration and intake, referral processing, and care gap closure through chart reviews and patient outreach. This includes digital pre-registration, appointment reminders, and online payments.
Summary written by usedby from the source page, in English. The figures are those of Notable and Montage Health, not ours.
- 11 percent“No-show rates dropped by 11 percent with automated appointment reminders and the ability to confirm or cancel digitally, boosting resource utilization.”
- 2.8 percent“The point-of-service cash collections rate has increased by 2.8 percent.”
- 13 full-time employees“The partnership also freed up the equivalent of 13 full-time employees (FTEs), allowing resource reallocation to higher priorities.”
- 17,000“To date, Notable has reviewed over 17,000 charts, pending care gaps for closure through chart review 6.5 percent of the time.”
The partnership yields Montage Health an estimated $2 million in annual gross value through revenue capture and cost savings. This result shows how an AI platform can improve financial performance and operational efficiency.
Closing care gaps provides better health for patients. Traditionally, we would have people combing through charts to find these things. That takes time. And that time has now been redirected. I could find both cost and efficiency savings there, improved charge capture, and a healthier patient. So that's a real triple threat. Love it as a CFO. Love it. My CEO loves it. We all love it.
We’ve increased patient and staff satisfaction at our medical group because of this project
From a front-line clinical perspective, it’s just magic and it just happens
I think our relationship with Notable has proven to have opportunities for efficiency built in
From a patient standpoint, that has been fantastic.
For myself, I think that it's great that Montage is working with vendors like Notable to help make things easier
Notable has helped in that aspect where we don't have to hire an FTE.
If you just cut the referral work from 14 days to three days, that's awesome
that would be more work for us
I would have to focus on and prioritize transcribing instead of making calls
For about 18 months, I was a Digital Health department of one
Grouped appointments is a game-changer for us because it creates a unified experience for patients: one entity contacting them, one place to review all their information, one single, cohesive message.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: $2MCheckedThe figure is on the page; its label is our wording.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Montage Health.
- Montage Health uses NotableCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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