The use case: how MultiCare deploys Ambience Healthcare
MultiCare selected Ambience's ambient AI documentation platform for an enterprise-wide rollout after a head-to-head evaluation against two other solutions. Clinicians across many specialties use it to reduce documentation burden and spend more time with patients.
In the customer’s words
In a head-to-head evaluation, Ambience achieved an NPS 63 points higher than the next-best solution and 92% clinician adoption at MultiCare.Ambience Healthcare users in Hospitals & Care Providers
Companies in the same sector, with public evidence.
Ardent HealthConfirmed
Houston MethodistConfirmed
John Muir HealthConfirmed
Onvida HealthConfirmed
Pediatric AssociatesConfirmed
St. Luke's Health SystemConfirmedGo straight to the source
Based on Ambience Healthcare’s published case study. We check the public evidence; the results are reported by the vendor.
ambiencehealthcare.com- Last checked
- Nov 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 33%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of MultiCare.
- MultiCare uses Ambience HealthcareChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
More than 550 clinicians across more than 20 specialties evaluated three leading ambient AI solutions using a standardized framework focused on patient experience, clinician satisfaction, administrative burden reduction, and financial sustainability.