The use case: how National Highways deploys ThoughtSpot
National Highways uses ThoughtSpot as a search-based self-service analytics interface on top of a Databricks data lakehouse, so non-technical staff can query incident logs, asset data and road safety data without writing code. It also powers an interactive liveboard for the Road Safety Report.
In the customer’s words
We come from an organisation typically made up of on-road engineers and technical operational teams. Being able to get usable data into anyone's hands in the organisation in an easy to query & easy to understand way has been amazing. We wouldn't have been able to do that in any other tool.Other companies using ThoughtSpot
Customers across industries, with public evidence.
Act-OnConfirmed
Austin Capital BankConfirmed
Canadian TireConfirmed
CarTrawlerConfirmed
Chick-fil-AConfirmed
ClerriConfirmedGo straight to the source
Based on ThoughtSpot’s published case study. We check the public evidence; the results are reported by the vendor.
thoughtspot.com- Last checked
- Oct 31, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: ~10 SecsChecked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of National Highways.
- National Highways uses ThoughtSpotChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Simple requests required complex SQL scripts, causing ~5-day delays for basic follow-ups. Critical control room reports were delivered quarterly, leaving leadership with lagging insights.