The use case: how Nations Direct Mortgage deploys Ocrolus
Nations Direct Mortgage uses Ocrolus within Encompass to automatically classify, index and name loan documents for the setup team, and to calculate income before underwriters open a file. The team is also adopting the Inspect feature to surface discrepancies such as large deposits in bank statements.
More reported results
Figures published in Ocrolus’s case study. They are not independently measured by usedby.
83% reduction in file setup time: Indexing dropped from 2 hours to 20 minutes per file
Up to 85% cost savings per file: Ocrolus replaced offshore setup costs at a fraction of the price
90% income acceptance rate: Underwriters accepted Ocrolus-recommended income calculations as-is on 9 in 10 files
In the customer’s words
With Ocrolus, we’ve taken income review from 30 to 45 minutes to less than 10.Ocrolus users in Banking & Mortgages
Companies in the same sector, with public evidence.
American Federal MortgageConfirmed
Banclease AcceptanceConfirmed
Eagle Community Credit UnionConfirmed
GenWay Home MortgageConfirmed
Haventree BankConfirmedGo straight to the source
Based on Ocrolus’s published case study. We check the public evidence; the results are reported by the vendor.
ocrolus.com- Source published
- Jul 20, 2026
- Last checked
- Nov 10, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 67%Checked
Printed word for word on the page, near the name of Nations Direct Mortgage.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Nations Direct Mortgage.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Nations Direct Mortgage uses OcrolusChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Ocrolus now calculates income before the underwriter opens the file. Paystubs, W-2s, tax returns and other income documents are processed during the setup phase so the income worksheet is ready the moment a file reaches the underwriting queue.
