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OcrolususedbyNations Direct Mortgage

How Nations Direct Mortgage uses Ocrolus

ConfirmedVendor case study · Checked Nov 10, 2026
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The use case: how Nations Direct Mortgage deploys Ocrolus

Nations Direct Mortgage uses Ocrolus within Encompass to automatically classify, index and name loan documents for the setup team, and to calculate income before underwriters open a file. The team is also adopting the Inspect feature to surface discrepancies such as large deposits in bank statements.

More reported results

Figures published in Ocrolus’s case study. They are not independently measured by usedby.

83%

83% reduction in file setup time: Indexing dropped from 2 hours to 20 minutes per file

85%

Up to 85% cost savings per file: Ocrolus replaced offshore setup costs at a fraction of the price

90%

90% income acceptance rate: Underwriters accepted Ocrolus-recommended income calculations as-is on 9 in 10 files

In the customer’s words

With Ocrolus, we’ve taken income review from 30 to 45 minutes to less than 10.
Tiffany Raynes, SVP of Credit and Underwriting, Nations Direct Mortgage — Source

Ocrolus users in Banking & Mortgages

Companies in the same sector, with public evidence.

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More stories

Go straight to the source

Based on Ocrolus’s published case study. We check the public evidence; the results are reported by the vendor.

ocrolus.com
Source published
Jul 20, 2026
Last checked
Nov 10, 2026
ocrolus.comCaptured Ocrolus case study about Nations Direct MortgageOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 67%Checked

    Printed word for word on the page, near the name of Nations Direct Mortgage.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Nations Direct Mortgage.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Nations Direct Mortgage uses OcrolusChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Ocrolus now calculates income before the underwriter opens the file. Paystubs, W-2s, tax returns and other income documents are processed during the setup phase so the income worksheet is ready the moment a file reaches the underwriting queue.
From the page. ocrolus.com