How Open Financial Technologies uses New Relic
View captured proofThe use case: how Open Financial Technologies deploys New Relic
Open uses New Relic as a single observability platform for its critical applications and APIs, replacing a mix of separate tools for infrastructure, security and log management. It uses dashboards and alerts integrated with Slack and PagerDuty to monitor availability and respond to incidents.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Open has also cut errors by 90 percent
This has seen a drop in ingest by 2.3 terabytes daily
80 percent of alerts that were incorrectly repeated and marked as critical have been properly categorised
In the customer’s words
We had so much data that was going unmonitored, which meant that there was enormous benefit to be gained from using New Relic. We were able to take the insights it provided to enhance the customer experience and application availability. Today, New Relic is a tool we cannot live without.New Relic users in Fintech & Payments
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
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- Nov 13, 2026
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Open has also cut errors by 90 percent, and reduced mean time to repair (MTTR) by 97% for high-urgency incidents.