2
AI tools in use at PicPay
PicPay uses 2 AI tools: Rasa (Chatbots & Live Chat) and Feedzai (Fraud & AML). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 3 public sources.
- Website
- picpay.com
- AI tools in use
- 2
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at PicPay
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Rasa | Chatbots & Live Chat | — | rasa.com | |
 Feedzai | Fraud & AML | — | feedzai.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In PicPay's own words
Published results, each linked to its dated source. We quote, we do not score.
With the help of the Rasa team we managed to put an assistant in production and go live within 10 business days. Rasa is portable, scalable, and it’s very easy to develop a chatbot application on Rasa.Questions about AI at PicPay
What AI tools does PicPay use?
PicPay uses 2 AI tools: Rasa and Feedzai. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
How does usedby know which AI tools PicPay uses?
Each tool is linked to a public page that names PicPay: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find PicPay, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.