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91%

“91% of employees don't just use AI as a novelty, but rely on it as core operational infrastructure”

As published on dust.tt, July 2026. Captured by usedby on Oct 2, 2026.

What happened

Paddle consolidated fragmented, department-level AI tools into a single company-wide agent platform on Dust. Employees query company data, build custom agents, connect external tools, and use data visualization (Frames) to combine warehouse data with context from Slack and Gong for sales and customer success work.

Summary written by usedby from the source page, in English. The figures are those of Dust and Paddle, not ours.

  • 342“They went from no centralized AI tooling to 342 active users in under six months.”
  • 114“Paddle had 114 builders and over 470 agents.”

By shifting from fragmented tool sprawl to a centralized AI strategy, Paddle achieved 342 monthly active users, 114 active agent builders, and over 470 custom agents running across the business, all within six months.

From the page. dust.tt, captured Oct 2, 2026

The frames functionality is easily what the entire business loves the most. There’s a lot of energy behind using frames to show new customers the value Paddle brings to the table, and to help our existing customers see how much more value they can unlock.

Hendrik Brackmann, VP of Data & AI, Paddle. Source, captured Oct 2, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 91%CheckedPrinted word for word on the page, near the name of Paddle.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Paddle.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Paddle uses DustCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~70%“Meeting notes: ~70% time saved on writing, with same-day client delivery (previously 1–2 days)”DataValue Strategy uses Dust. Another customer of Dust1 hoursaved per CSM per annual business reviewContractSafe uses Dust. Another customer of Dust500Dust licenses deployed across all business linesBpifrance uses Dust. Another customer of Dust