How Pathwork uses LlamaIndex
8×
“8× increase in scale: Capacity grew from 5,000 to 40,000 documents per week”
As published on llamaindex.ai. Captured by usedby on Oct 7, 2026.
What happened
Pathwork, a life insurance technology company, uses LlamaIndex as the document ingestion pipeline that converts scanned medical records and PDFs into structured text for underwriting. It also uses it to parse and index carrier underwriting guidelines so its retrieval-augmented generation system can keep risk rules current.
Summary written by usedby from the source page, in English. The figures are those of LlamaIndex and Pathwork, not ours.
- 40,000 pages“It now processes over 40,000 pages of medical documentation per week, converting scanned PDFs, handwritten notes, and image-heavy records into structured text that downstream models can analyze.”
8× increase in scale: Capacity grew from 5,000 to 40,000 documents per week, with no slowdown in performance.
LlamaIndex didn’t just make our system faster, it made it sustainable,
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The figure: 8×CheckedPrinted word for word on the page, near the name of Pathwork.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Pathwork.
- Pathwork uses LlamaIndexCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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