The use case: how PetSmart deploys Algolia
PetSmart uses Algolia to power search and browsing across its website, mobile app and other digital channels on a headless commerce platform. Algolia also supports inventory-aware Shop-by-Store search so customers can see in-store availability for Buy Online, Pick Up In-Store.
More reported results
Figures published in Algolia’s case study. They are not independently measured by usedby.
Product view rates increased by 700 basis points post-Algolia launch.
In A/B testing of Dynamic Re-ranking on its mobile app platforms, the company saw an uptick of 2% in cart additions.
In the customer’s words
Algolia has been a game-changer for us! Since going live, product views have jumped by 700 basis points, and web conversion has increased by 5-7%. Algolia's speed and relevance have completely transformed the customer experience.Other AI tools used by PetSmart
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Algolia users in Retail
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Based on Algolia’s published case study. We check the public evidence; the results are reported by the vendor.
algolia.com- Last checked
- Nov 7, 2026
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- The figure: 5-7%Checked
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- PetSmart uses AlgoliaChecked
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Product view rates increased by 700 basis points post-Algolia launch. Revenue per session grew for search for browse. Web conversion rates saw a lift of 5-7% with Algolia implemented vs. the previous search provider.