The use case: how Pharmacy2U deploys New Relic
Pharmacy2U, the largest online pharmacy in the UK, uses New Relic to monitor transaction speed, frontend browser experience and infrastructure performance. It also uses it to track its migration from on-premise systems to Microsoft Azure and microservices, and to watch message flow to its dispatch warehouses.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Now we’re sending out over 1 million items a month.
In the customer’s words
Visibility of our systems through New Relic is an absolute must. It’s allowing us to be proactive, not reactive.Other companies using New Relic
Customers across industries, with public evidence.
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 100%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Pharmacy2U.
- Pharmacy2U uses New RelicChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
With the pandemic, we saw a huge increase on load on the website pretty much overnight, and New Relic really helped us understand what was happening in our systems. This enabled us to react quickly to issues and deliver the more robust, stable systems even as demand exploded.