The use case: how Postman deploys New Relic
Postman's reliability engineering team uses New Relic for observability, moving from separate infrastructure and application monitoring silos to end-to-end signals. This helps them respond faster to customer issues and escalations and prevent known incidents.
In the customer’s words
Observability is the table stakes, isn't it? It is non-negotiable in my worldview. We initially began with doing infrastructure and application monitoring in separate silos. And then we started graduating towards the more mature journey in observability where end-to-end signals were more important, and observability not only plays a part in faster mitigation, but also in prevention of some of the known incidents.Other AI tools used by Postman
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- Nov 13, 2026
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Postman's technology teams are responsible for maintaining top-level metrics such as reliability, availability, software resiliency and quality. The team looked to New Relic to level up their responsiveness to customer issues and escalations.