The use case: how Pumpkin deploys Regal
Pumpkin uses Regal voice AI agents, with an agent named Poppy, to follow up by phone with pet parents who requested insurance quotes. Poppy handles outreach and qualification, then warm-transfers ready conversations to licensed agents.
More reported results
Figures published in Regal’s case study. They are not independently measured by usedby.
96.4%
identifies iOS and Google call screeners with 96.4% accuracy
In the customer’s words
We designed Poppy to be approachable, warm, mimicking some of the brand tone that we already have on our human side.Other companies using Regal
Customers across industries, with public evidence.
American StandardConfirmed
AngiConfirmed
Aprende InstituteConfirmedAssure HealthConfirmed
Career KarmaConfirmedClub Z!ConfirmedGo straight to the source
Based on Regal’s published case study. We check the public evidence; the results are reported by the vendor.
regal.ai- Last checked
- Oct 30, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 9%Checked
Printed word for word on the page, near the name of Pumpkin.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Pumpkin.
- Pumpkin uses RegalChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Within the first two weeks, Pumpkin saw 9% more transfers from the same number of dials. Keren credits higher call capacity and more consistent quality.