3X
“Angi Sees 3X Growth in Key Members, Year-Over-Year”
As published on regal.ai. Captured by usedby on Oct 8, 2026.
What happened
Angi's growth team uses Regal to build self-serve customer journeys that trigger automated calls and texts from a branded number on behalf of each member's assigned home specialist. This replaced a contact center platform built for inbound support that lacked coordinated calls and texts and real-time triggers.
Summary written by usedby from the source page, in English. The figures are those of Regal and Angi, not ours.
- 14%“Within a single quarter Angi saw a 14% SMS answer rate”
- 19%“19% call answer rate”
- ~50%“an average incremental lift of ~50% on booking requests per Angi Key member”
Within a single quarter Angi saw a 14% SMS answer rate, 19% call answer rate, and an average incremental lift of ~50% on booking requests per Angi Key member.
Regal has helped our teams massively increase revenue from customers via branded, personalized call and text message outreach - all features that our existing customer service contact center didn't have.
Regal allowed us to invest in a personalized conversational experience for our members, and to A/B test how to best support homeowners at key moments.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: 3XCheckedPrinted word for word on the page, near the name of Angi.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Angi.
- Angi uses RegalCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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