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How Purplle uses New Relic

ConfirmedVendor case study · Checked Nov 13, 2026
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The use case: how Purplle deploys New Relic

Purplle uses New Relic to unify technical and business metrics into a single dashboard across its quick commerce delivery network. This has helped it move from reactive to proactive observability and cut incident resolution time.

In the customer’s words

If I want to really sum up New Relic into one sentence, we become from a reactive to proactive observability team now, and a business driven tech organisation
Vivek Parihar, VP Engineering, Purplle — Source

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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.

newrelic.com
Last checked
Nov 13, 2026
newrelic.comCaptured New Relic case study about PurplleOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 70%Checked

    Printed word for word on the page, near the name of Purplle.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Purplle.

  • Purplle uses New RelicChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Purplle uses New Relic to unify tech and business metrics into a single dashboard, reduce incident resolution time by 70%, shift to proactive observability, and more.
From the page. newrelic.com