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How RAASM USA uses Jotform

91%

“Improved response times by 91%”

As published on jotform.com. Checked by usedby on Oct 11, 2026.

What happened

RAASM USA converted its static PDF warranty claim form into a dynamic online form in Jotform Enterprise. This automates claim handling and lets the team track claim status and replacement costs in one place.

Summary written by usedby from the source page, in English. The figures are those of Jotform and RAASM USA, not ours.

It used to take me an hour to find all the information I needed to respond to one product claim. Now I can knock it out in five minutes and go on about my day.

From the page. jotform.com

It used to take me an hour to find all the information I needed to respond to one product claim. Now I can knock it out in five minutes and go on about my day.

Eric Dotson, Manager of Technical Services, RAASM USA. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 91%CheckedPrinted word for word on the page, near the name of RAASM USA.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of RAASM USA.
  • RAASM USA uses JotformCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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