The use case: how Reckitt deploys Celonis
Reckitt uses Celonis Process Mining across more than 40 processes in five business functions to find and prioritize improvement opportunities, starting with Accounts Payable and expanding to Procurement and Order Management. Celonis Action Flows are used to optimize supplier payment terms, and the Open Order Processing App helps prioritize at-risk orders and improve on-time delivery.
In the customer’s words
Without Celonis, we would not be where we are today in our transformation journey.Other AI tools used by Reckitt
Other public relationships recorded on usedby.
Explore Reckitt’s AI stack
Celonis users in Consumer Goods
Companies in the same sector, with public evidence.
Campari GroupConfirmed
Florida CrystalsConfirmed
MarsConfirmed
Mondelez InternationalConfirmed
PepsiCoConfirmedGo straight to the source
Based on Celonis’s published case study. We check the public evidence; the results are reported by the vendor.
celonis.com- Last checked
- Nov 4, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 84%Checked
Printed word for word on the page, near the name of Reckitt.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Reckitt.
- The numbers in our summaryChecked
Each one is printed on the page.
- Reckitt uses CelonisChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Using Celonis with their hygiene business in North America, Reckitt: More than doubled their no-touch order rate, from 34% to now 84%. Cut manual touches cut in half: from 4.2 times to now 2 times.