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How Salt Bank uses Amplitude

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how Salt Bank deploys Amplitude

Salt Bank's growth team uses Amplitude Analytics to analyze customer behavior, find drop-off points in signup and activation funnels, and track the impact of campaigns and app releases. They use Amplitude Feature Experimentation to test onboarding variations and roll out the winning flow to all users.

More reported results

Figures published in Amplitude’s case study. They are not independently measured by usedby.

50%

Tracking the numbers in Amplitude, Salt Bank saw a 50% increase in customers making purchases within 7 days.

2x

Within a year, they’ve secured over half a million active users—2x the initial projections.

17

During its first year, Salt Bank rolled out over 17 releases in the app and achieved 1,000–1,500 sign-ups daily.

14,000

On its busiest day, it brought in 14,000 new customers.

In the customer’s words

Our main KPI was acquisition, so it was important to fix the onboarding funnel. Amplitude data helped us identify the drop-off point so we could focus our experimentation around that.
Carmen Tale, Growth Strategy Analyst, Salt Bank — Source

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More stories

Go straight to the source

Based on Amplitude’s published case study. We check the public evidence; the results are reported by the vendor.

amplitude.com
Last checked
Nov 12, 2026
amplitude.comCaptured Amplitude case study about Salt BankOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 80%Checked

    Printed word for word on the page, near the name of Salt Bank.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Salt Bank.

  • Salt Bank uses AmplitudeChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

The team jumped into action to address the customer education gap. They retargeted their in-app messaging around Salt Bank’s digital-first approach, highlighting how the app allowed customers to add a new digital card directly to their mobile wallet.
From the page. amplitude.com