The use case: how SBS deploys New Relic
SBS, an Australian broadcaster, uses New Relic dashboards, synthetics and APM to monitor its SBS On Demand streaming platform, track user experience and catch anomalies before they affect viewers during a major live sports event. Alerts are routed through AIOps into Slack so multiple teams can discuss them.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
This included online audiences of up to 475,000 for the event final.
More than 800,000 people signed up to the broadcaster's SBS On Demand platform to stream matches, highlights, analysis and commentary.
This included a total of 500 hours of content.
In the customer’s words
New Relic democratised business and operational data to staff inside and outside engineering; enabling SBS to move towards increasingly continuous delivery. It has proven to be a vital tool for helping us to identify and address issues before they impact our audiences and demonstrates the accountability of our DevOps culture.Other companies using New Relic
Customers across industries, with public evidence.
See all New Relic customers
Go straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 28 million hoursChecked
Printed word for word on the page, near the name of SBS.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of SBS.
- SBS uses New RelicChecked
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- The result itselfNot checked
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Using New Relic during the World Cup, SBS successfully delivered 28 million hours of on-demand content. This included online audiences of up to 475,000 for the event final.